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Rising Patient Demand

1/2/26

What Clients Want from Wellness

Kevin Ciresi

Wellness and living well

On the consumer side, there has been a discernible shift in what patients and wellness travelers want and need. Today’s clients are informed, proactive seekers of well-being rather than passive recipients of care or generic spa services. Several demand trends have shaped integrative medicine and wellness tourism offerings in the past 5+ years:


  • Preventive Health and Longevity: Perhaps the strongest driver is the desire to maintain health and prevent disease before it develops. Extensive surveys show that an overwhelming majority of people (over 80% in the U.S., for example) now rank wellness and preventive self-care as a top life priority, according to hospitalityinsights.ehl.edu. This has led to a surge in interest in longevity medicine, anti-aging therapies, and regular health retreats. Consumers are asking not just “how do I treat this ailment?” but “how do I optimize my vitality and lifespan?” In response, clinics and resorts are offering longevity assessments, biological age testing, hormone optimization, and other preventive services. The anti-aging and longevity market was valued at around $37 billion in 2020 and is projected to grow by 22% annually through 2028, according to fullscript.com, as patients increasingly request interventions like NAD+ supplements, nutraceuticals (e.g., resveratrol, CoQ10), and regenerative therapies to support healthy aging, fullscript.com. Even wellness tourists are booking trips focused on life extension, for example, “Blue Zones”-inspired retreats that teach the lifestyle secrets of centenarians (more on this below).


  • Mental Wellness and Stress Relief: The mental health fallout from the pandemic and modern lifestyles has made stress reduction and emotional well-being a central concern for consumers. Anxiety and depression rates globally jumped ~25% during COVID’s peak, fullscript.com. Travelers and patients alike are now seeking mindfulness, meditation, and other mind-body modalities to cope. “Burnout travel” and “recovery retreats” are trending, where guests engage in digital detoxes, nature therapy, and resilience workshops, according to tovima.com. Sales of mood-support supplements and demand for nutritional psychiatry consultations (using diet to improve mental health) have surged as well, fullscript.com. For many wellness tourists, the ability to disconnect from technology, practice yoga or breathwork, and reset mentally is a primary motivation for their trip tovima.com. In clinical settings, integrative practitioners report more patients asking about non-drug approaches for anxiety, chronic stress, and insomnia, reflecting a broader quest for mind-body balance. Providers have responded by integrating services such as meditation training, breathwork (e.g., box breathing exercises), and yoga therapy into their treatment plans. childneurologysociety.org   


  • Active and Personalized Wellness Experiences: There is a notable shift away from the traditional notion of wellness travel as purely passive pampering (such as lying on a beach or receiving a basic massage). Instead, clients want immersive, active wellness experiences that yield personal growth or tangible health benefits. A recent industry study found a “newly emerging shift from traditional relaxation activities to active wellness” among travelers, according to tovima.com. This means more people are choosing vacations which includes fitness coaching, hiking in nature, healthy cooking classes, and learning mind-body skills, rather than just idle relaxation tovima.com. Wellness tourists also crave authenticity and education – for example, retreats centered around learning yoga philosophy, practicing meditation in a monastery, or participating in local healing rituals. As one Greek wellness retreat planner put it, people come not just to de-stress but “to learn new things, evolve... and integrate newfound knowledge into everyday life” tovima.com. Customization is key: travelers expect programs tailored to their individual needs (whether it’s a detox diet, a strength-training regimen, or a focus on spiritual counseling). This aligns with the broader healthcare trend of personalized medicine, as seen in functional medicine and genomic wellness programs that offer diet and supplement plans based on an individual’s metabolism or DNA.


  • Evidence and Results: Another demand shift is that clients increasingly seek evidence-based offerings. The wellness space, historically plagued by fads, is experiencing a rise in consumer sophistication. Many wellness tourists now research destinations that can demonstrate credible outcomes – e.g., medical wellness resorts staffed by licensed doctors, or retreat programs designed by reputable experts. Savvy travelers ask about the science behind a program: Does this weight-loss retreat have data on average weight change? Can this clinic provide references or studies on the outcomes of their integrative cancer support? Likewise, patients in integrative clinics often inquire about clinical evidence for recommended supplements or therapies, reflecting a higher level of health literacy. This trend forces providers to raise the bar and incorporate outcome tracking and scientific validation into their services. It also explains the popularity of concepts like Blue Zone retreats (which market the fact that they’re based on epidemiological research of longevity hotspots) and the partnership of some resorts with academic institutions to study results. In short, today’s wellness consumers want results, not just vague promises – whether it’s measurable stress reduction, improved biometrics, or sustainable lifestyle changes when they return home.


  • Higher Spending for Quality: Importantly, many consumers are willing to spend significantly more for these integrative, high-quality wellness experiences. In 2022, wellness tourists globally spent, on average, 175% more per trip than the typical international tourist. tovima.com Luxury travel advisors report that nearly half of wellness-focused travelers are comfortable paying $5,000–$10,000 or more for a single wellness vacation if it delivers transformative value. This willingness to invest in one’s health is also seen in medical contexts (patients paying out-of-pocket for functional medicine consults, advanced labs, or integrative oncology services not covered by insurance). For investors and providers, this underscores that the market segment of health-conscious consumers is relatively price-insensitive – they prioritize efficacy, safety, and comprehensiveness over bargain pricing. Particularly, Millennials and Gen Z cohorts are redefining spending norms: they outspend older groups on health and wellness products/services and place substantial value on experiences over material goods, hospitalityinsights.ehl.edu. This generational shift means the demand for integrative wellness is likely to continue rising in the coming decade, as these younger cohorts enter their peak earning years and continue to channel their disposable income into wellbeing.


In summary, patients and wellness travelers today seek holistic, preventive, personalized, and meaningful health experiences. They want to actively participate in improving their well-being, prefer natural and lifestyle-based interventions when possible, and expect credible results. This demand profile is driving the industry toward more sophisticated, integrative offerings that blend medical expertise with spa hospitality and cultural authenticity.


Kevin Ciresi

Wellness and living well

With a career spanning from the operating room to the boardroom, Kevin Ciresi has combined clinical expertise with operational leadership to advance the global conversation around medical tourism. After founding and leading multiple healthcare facilities in the U.S., he shifted his focus to developing safe, transparent frameworks for international care and “blue zone” wellness destinations. His work bridges quality improvement, patient experience, and cross-border healthcare access, offering a vision of medical tourism that is both innovative and patient-centered.

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